SkyHills Terms and Conditions

Welcome to SkyHills Casino. These Terms and Conditions govern your access to and use of our platform at www.skyhills.com. By registering an account, making a deposit, or using any of our services, you agree to be bound by the rules and policies set out in this document. We encourage you to read this agreement carefully before proceeding. If you do not accept these terms, please refrain from using our services.

1. About Us

At SkyHills, we operate under the ownership of Simba N.V. / EOD Code SRL, and we are licensed under the Curaçao gaming authority. Our platform at skyhills.com offers a comprehensive online casino experience, including slots, live casino games, table games, sports betting, and more. We launched in 2024 and are committed to delivering a secure, entertaining, and fair gaming environment for players worldwide.

2. Eligibility and Account Registration

To use our services at SkyHills Casino, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any jurisdiction where online gambling is prohibited or where we do not hold a valid operating license.
  • You may only hold one account per person, household, or IP address.
  • You must provide accurate and truthful information during registration at SkyHills Casino login.
  • You must not act on behalf of another person or share your account credentials.

We reserve the right to verify your identity at any point. Failure to provide requested documentation may result in suspension or permanent closure of your account, including withholding of pending withdrawals.

3. Deposits and Withdrawals

3.1 Deposits

At Sky Hills Casino, we accept a wide range of payment methods including Instant Banking, Apple Pay, Google Pay, Visa, Mastercard, Interac, Crypto, Giropay, and SOFORT. Our minimum deposit amount is €10. We process deposits promptly, and funds are typically available immediately upon confirmation.

3.2 Withdrawals

Here at SkyHills Casino, our minimum withdrawal amount is €20, and our maximum daily withdrawal limit is €5,000. Regarding SkyHills withdrawal time, please note the following:

  • First cashout: processing time of 24–72 hours.
  • Subsequent withdrawals: 0–24 hours after verification is complete.
  • Total cashout time: between 24 hours and 5 business days depending on your chosen method.
  • Delays may occur if withdrawal and deposit methods do not match.

We use the same methods for withdrawals as listed for deposits. We strongly recommend using consistent payment methods to avoid unnecessary delays in processing.

4. Bonuses and Promotions

Our SkyHills bonus offerings are designed to reward both new and returning players. By claiming any bonus, you agree to the specific terms attached to that promotion. Our current offerings include:

  • Welcome Bonus: 200% match up to €1,500 on your first deposit (minimum €10). A wagering requirement of 35x the bonus amount applies. Maximum bet per spin is €5. Bonus is valid for 30 days and applies to slots only.
  • Daily Free Spins: Deposit within the last 7 days to claim 15 SkyHills free spins every day.
  • Reload & Recharge: Reload bonuses available twice a week for eligible players.
  • Climb the Hills: A loyalty mission-based program where points and rewards await as you progress.
  • Free Spins on Deposit: Deposit and receive free spins twice per week.
  • Weekly Tournament: 250 players share a prize pool in our weekly SkyHills casino competition.

We reserve the right to modify, suspend, or cancel any promotion at our discretion. Bonus abuse, including but not limited to collusion, exploitation of software errors, or fraudulent wagering patterns, will result in bonus forfeiture and potential account closure.

5. Responsible Gaming

At SkyHills, we are committed to promoting safe and responsible gambling. We provide players with tools to help manage their gaming activity, including deposit limits, session time reminders, self-exclusion options, and account blocking. If you feel that your gambling is becoming problematic, we encourage you to contact our support team immediately via SkyHills live chat or by emailing support@skyhills.com.

We strongly advise players to set personal limits when creating their account. Our SkyHills account blokkeren (account blocking) feature allows you to restrict access to your account at any time upon request.

6. Fair Gaming and Software

Our Sky Hills Casino platform hosts over 1,500 games, including 1,000+ slots, 50+ live dealer games, table games such as blackjack and roulette, video poker, scratch cards, and jackpot titles. All games are powered by certified providers and use random number generator (RNG) technology to ensure fair outcomes. We do not manipulate results and are committed to transparent gaming practices.

7. Sports Betting

SkyHills betting covers a wide range of sports markets, including Soccer, Tennis, Basketball, Ice Hockey, Table Tennis, Volleyball, Handball, Boxing, eSoccer: Volta, and FC 26. All sports bets are subject to our general terms as well as any specific rules published on relevant sports sections of our platform.

8. Prohibited Activities

When using our SkyHills online casino, the following activities are strictly prohibited:

  • Creating multiple accounts to abuse bonuses or promotions.
  • Using automated software, bots, or third-party tools to influence game outcomes.
  • Engaging in money laundering or any form of financial fraud.
  • Providing false identity documentation during the verification process.
  • Accessing our platform from restricted jurisdictions.

We reserve the right to close accounts, void winnings, and report suspicious activity to relevant authorities without prior notice.

9. Limitation of Liability

At SkyHills Casino, we strive to maintain uninterrupted access to our services. However, we do not guarantee that our platform will be available at all times or free from technical errors. We are not liable for any losses resulting from service outages, technical failures, or third-party payment delays. You agree to use our platform at your own risk.

10. Contact and Support

Our dedicated support team is available 24/7. For any questions regarding these terms or your account, you can reach us through the following channels:

  • SkyHills live chat: Available directly on our website at www.skyhills.com, 24 hours a day, 7 days a week.
  • Email: support@skyhills.com

We aim to respond to all email inquiries within 24 hours. For urgent matters, we recommend using our live chat service for the fastest response.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When changes are made, we will notify registered users via email or an on-site notification. Continued use of the SkyHills casino platform following any such changes constitutes your acceptance of the updated terms. We encourage you to review this document periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable under our Curaçao license. Any disputes arising in connection with your use of our services shall be subject to the jurisdiction of the relevant authority as designated by our license. By using our platform, you acknowledge and accept these governing conditions.