SkyHills Cookie Policy
At SkyHills, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when visiting www.skyhills.com. By continuing to use our platform, you consent to the use of cookies as described in this document. If you have any questions, you can reach us through the SkyHills live chat or by emailing our support team at support@skyhills.com.
What Are Cookies?
Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. At SkyHills Casino, we use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies are widely used by online services, including online casinos, to make websites work more efficiently and to deliver useful information to site operators.
Cookies can be either "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a defined period or until you delete them manually. We use both types depending on the purpose they serve across our platform.
How We Use Cookies
We use cookies for a variety of purposes across our casino platform. Below is an overview of the main categories of cookies we use at SkyHills and why we use them:
Strictly Necessary Cookies
These cookies are essential for the operation of our website. Without them, core features such as the SkyHills login, SkyHills casino login page, registration flows, and secure payment processing cannot function. These cookies do not require your consent as they are technically necessary for us to deliver the services you request.
- Maintaining your session when you log in to your account
- Enabling secure access to your account during your visit
- Remembering items in your session, such as game selections
- Ensuring our fraud prevention systems operate correctly
Performance and Analytics Cookies
Here at SkyHills Casino, we use performance cookies to understand how visitors interact with our platform. These cookies collect information about which pages are visited most frequently, how long users spend on the site, and whether any error messages are encountered. This data helps us continuously improve our casino experience.
- Measuring page load times and website performance
- Identifying which games and features are most popular
- Tracking navigation paths through our website
- Generating anonymised reports about site traffic
Functional Cookies
Our SkyHills platform uses functional cookies to remember your preferences and provide enhanced, personalised features. These cookies allow us to tailor the experience for returning players and may store information such as your language settings, currency preferences, and recent game history.
- Remembering your language and regional settings
- Storing your currency preference (Euro or Crypto)
- Recalling recently played games for quick access
- Personalising promotional offers and bonus displays, such as SkyHills free spins or weekly tournaments
Marketing and Targeting Cookies
We, and our trusted third-party partners, may use marketing cookies to deliver relevant advertisements and promotional content to you. At SkyHills Casino, we may use this type of data to show you information about our welcome bonus, reload offers, daily free spins, and other promotions. These cookies track your browsing activity across websites to help us serve content that is genuinely relevant to your interests.
- Delivering targeted advertisements on third-party platforms
- Measuring the effectiveness of our marketing campaigns
- Preventing the same promotional content from being shown repeatedly
- Supporting our affiliate programme operations
Third-Party Cookies
When you visit our SkyHills online casino, certain third-party service providers may also place cookies on your device. These include analytics providers, payment processors, and game software suppliers. We do not control the cookies set by third parties, and their use is governed by their respective privacy and cookie policies. We encourage you to review the policies of any third-party services you interact with through our platform.
Third-party services that may set cookies when you use our Sky Hills Casino platform include, but are not limited to:
- Web analytics providers (e.g., Google Analytics)
- Payment and banking technology providers supporting methods such as Visa, Mastercard, Apple Pay, Google Pay, and crypto processors
- Live game software providers powering our live dealer tables
- Security and fraud detection services
Your Cookie Choices and Consent
We respect your right to control how cookies are used when you visit our platform. At SkyHills, we provide cookie management options so that you can make informed decisions about the data collected from your device. When you first visit our site, we present a cookie consent banner that allows you to accept all cookies, customise your preferences, or reject non-essential cookies.
You also have the ability to control cookie settings through your browser. Most modern browsers allow you to:
- View and delete existing cookies stored on your device
- Block all cookies or cookies from specific websites
- Set preferences for how cookies from new websites are handled
- Receive notifications before a cookie is stored
Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our website. Features such as the SkyHills login, account access, and deposits may not work correctly if essential cookies are blocked.
Cookies and Responsible Use of Our Platform
Our SkyHills Casino is operated by Simba N.V. / EOD Code SRL and holds a Curaçao gaming licence. We use cookies in a manner consistent with applicable data protection laws and our broader Privacy Policy. Information collected through cookies is never sold to third parties for commercial purposes unrelated to the operation of our platform.
We are transparent about our data practices because we believe our players deserve to understand exactly how their information is handled. If you have any questions or concerns about our cookie practices, the SkyHills support team is available 24/7 via live chat or by contacting us at support@skyhills.com.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our platform. When we make significant changes, we will notify you by posting a clear notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of SkyHills after any changes constitutes your acceptance of the updated policy.
This Cookie Policy was prepared by the operators of SkyHills and forms part of our broader commitment to transparency, responsible gaming, and the protection of your personal data.
Content updated: July 24, 2026